Privacy Policy
Effective Date: January 7, 2022
Last Updated: November 19, 2024
Sofatica LLC (“Sofatica,” "we," “our,” or “us”) is committed to protecting and respecting your privacy.
This Privacy Policy (“Policy”), together with any other documents referred to in it, sets out the basis on which any Personal Data we collect from you, or that you provide to us, when you interact with us on https://sofatica.com/ (the “Site”), purchase our products and services (“Products”), and through other online and offline interactions. Before submitting Personal Data to us, please read this Policy carefully.
SOURCES OF PERSONAL DATA
“Personal Data” is any information relating to an identified or identifiable natural person. We collect Personal Data about you from the following sources:
- Directly from you, such as when you contact us through the Site via web form or chat, make a purchase, subscribe to our emails, complete a survey, create an account, apply for a job, or attend our events.
- Automatically through tracking technologies, when you use the Site.
- From third parties, such as affiliated companies and subsidiaries, social media companies, or other parties who interact with us.
PERSONAL DATA WE COLLECT
Depending on how you interact with us, we may collect the following Personal Data from you:
- Identifiers, such as your name, address, email address, phone number, and Sofatica account username and password.
- Protected class and demographic information, such as military/veteran status, immigration status, age, and gender.
- Commercial information, such as your purchase history, billing address, customer support and email correspondence logs, and customer records.
- Internet or other electronic activity information, such as your IP address, device information, device ID, operating system, browser information, cookie ID, browsing history, pages viewed, search history, social media activity, and history of interactions with our website.
- Professional and employment-related information, such as your resume information if you apply for a job with us, or your employer if you are contacting us as a representative of a business.
- Non-precise geolocation data, such as your location derived from your IP address.
- Audio, electronic, visual, or other sensory information, such as photos and audio/video recordings you submit in your ratings and reviews of our Products.
- Inferences, drawn from any of the information we collect about you to help us understand your interest in our Products.
- Sensitive Personal Data, such as a copy of your driver’s license or other form of government identification.
HOW WE USE YOUR PERSONAL DATA
The purposes for which we may use your Personal Data include:
- Administering and improving your experience on our Site
- Providing you with the Products you requested and customer support
- Providing you with alerts, newsletters, education materials, and promotions
- Allowing you to participate in interactive features of our Products
- Improving our products through surveys, research, and product development
- Evaluating job applications and communicating with candidates
- Complying with our legal and regulatory obligations
- Protecting the health and safety of our customers and personnel
HOW WE DISCLOSE YOUR PERSONAL DATA
We may disclose your Personal Data to the following recipients:
- Affiliates and subsidiaries
- Service providers, including payment processors, delivery partners, and customer service providers
- Business partners, such as social media companies, advertising networks, and analytics partners
- Law enforcement and regulatory authorities, when required by law
- Other entities in connection with corporate transactions, such as mergers or asset transfers
COOKIES AND OTHER TRACKING TECHNOLOGIES
Our Site uses cookies and tracking technologies to improve user experience, analyze usage, and provide targeted advertising. We use:
- Strictly necessary cookies for site operation
- Analytical/performance cookies to track and improve performance
- Functionality cookies to personalize content
- Targeting cookies for marketing and advertising
You can manage cookies via your browser settings or opt out using industry-standard tools such as the Digital Advertising Alliance at http://www.aboutads.info/choices/.
MARKETING OPT-OUT
If you wish to stop receiving marketing communications, you can unsubscribe via the link in our emails or adjust your preferences in your account settings.
SECURITY AND RETENTION
We take reasonable measures to protect your Personal Data and retain it only as long as necessary to fulfill our business needs and legal obligations.
INFORMATION FOR INTERNATIONAL VISITORS
If you provide Personal Data from outside the United States, your information will be processed in accordance with U.S. laws and may be subject to access by law enforcement and government authorities.
CHILDREN’S PRIVACY
We do not knowingly collect Personal Data from children under 13. If such data is inadvertently collected, we will take steps to delete it.
EXTERNAL LINKS
Our Site may contain links to third-party websites. We are not responsible for their data collection practices and encourage reviewing their privacy policies.
CHANGES TO OUR PRIVACY POLICY
We may update this Policy periodically. The "Last Updated" date reflects the latest revision. If changes are significant, we will notify users in advance.
CONTACT US
For questions about this Policy, you can contact us at:
1292 Anvilwood Court, Sunnyvale, California 94089, United States
Email: hello@sofatica.com
SUPPLEMENTAL INFORMATION FOR RESIDENTS OF CALIFORNIA, COLORADO, AND OTHER U.S. STATES
Certain U.S. state residents may have rights regarding their Personal Data, including:
- Right to Know about the data we collect
- Right to Delete your Personal Data
- Right to Correct inaccuracies
- Right to Opt-Out of data sales/sharing/targeted advertising
To exercise these rights, contact us at hello@sofatica.com or call (+1) 833-700-0068. We may need to verify your identity before processing your request.
Authorized agents may act on your behalf by submitting proof of authorization.
If your request is denied, you have the right to appeal by contacting us via email or phone. We will provide a written response regarding the appeal decision.
This Policy ensures transparency in handling your Personal Data and aligns with our commitment to your privacy and security.
California Shine the Light
California Civil Code Section 94103 also permits individual California residents to request certain information regarding our disclosure of certain categories of Personal Data to third parties for those third parties’ direct marketing purposes. To make such a request, please reach out to us at (+1) 833-700-0068 or hello@sofatica.com. This request may be made no more than once per calendar year, and we reserve our right not to respond to requests submitted other than to the phone number or the email specified. Note that we do not currently share Personal Data with third parties for those third parties’ direct marketing purposes.
Disclosures of Personal Data
Below please find a chart detailing the categories of Personal Data we collected and with whom it was sold, shared, or disclosed for a business or commercial purpose in the past 12 months. Note that we do not knowingly sell or share any Personal Data of minors under the age of 16.
Table of Personal Data Categories and Disclosures
| Category of Personal Data Collected | Categories of Parties to Whom It Was Disclosed for a Business Purpose | Categories of Parties to Whom It Was Sold or Shared |
|---|---|---|
| Identifiers | Affiliates and Subsidiaries, Service Providers, Law Enforcement, Government Agencies, and Other Recipients for Legal, Security, or Safety Purposes, Other Entities in Connection with a Corporate Transaction, Other Entities with Your Consent, Business Partners | Service Providers, Business Partners |
| Protected Class and Demographic Information | Affiliates and Subsidiaries, Service Providers, Law Enforcement, Government Agencies, and Other Recipients for Legal, Security, or Safety Purposes, Other Entities in Connection with a Corporate Transaction, Other Entities with Your Consent | Not Sold or Shared |
| Commercial Information | Affiliates and Subsidiaries, Service Providers, Law Enforcement, Government Agencies, and Other Recipients for Legal, Security, or Safety Purposes, Other Entities in Connection with a Corporate Transaction, Other Entities with Your Consent, Business Partners | Business Partners |
| Internet or Other Electronic Activity Information | Affiliates and Subsidiaries, Service Providers, Law Enforcement, Government Agencies, and Other Recipients for Legal, Security, or Safety Purposes, Other Entities in Connection with a Corporate Transaction, Other Entities with Your Consent, Business Partners | Business Partners |
| Professional and Employment-Related Information | Affiliates and Subsidiaries, Service Providers, Law Enforcement, Government Agencies, and Other Recipients for Legal, Security, or Safety Purposes, Other Entities in Connection with a Corporate Transaction, Other Entities with Your Consent | Not Sold or Shared |
| Non-Precise Geolocation Data | Affiliates and Subsidiaries, Service Providers, Law Enforcement, Government Agencies, and Other Recipients for Legal, Security, or Safety Purposes, Other Entities in Connection with a Corporate Transaction, Other Entities with Your Consent, Business Partners | Business Partners |
| Audio, Electronic, Visual, or Other Sensory Information | Affiliates and Subsidiaries, Service Providers, Law Enforcement, Government Agencies, and Other Recipients for Legal, Security, or Safety Purposes, Other Entities in Connection with a Corporate Transaction, Other Entities with Your Consent | Not Sold or Shared |
| Inferences | Affiliates and Subsidiaries, Service Providers, Law Enforcement, Government Agencies, and Other Recipients for Legal, Security, or Safety Purposes, Other Entities in Connection with a Corporate Transaction, Other Entities with Your Consent, Business Partners | Business Partners |
| Sensitive Personal Data | Affiliates and Subsidiaries, Service Providers, Law Enforcement, Government Agencies, and Other Recipients for Legal, Security, or Safety Purposes, Other Entities in Connection with a Corporate Transaction | Not Sold or Shared |