Shipping & Delivery

Every delivery method is designed to make receiving your sofa straightforward, predictable, and low-stress, from checkout through placement in your home.

Where We Ship

Sofatica currently ships within the continental United States. We focus exclusively on the US market to support faster transit times, better carrier coverage, and a smoother ownership experience.

• United States only (continental US)
  
• Nationwide coverage
  
• No international shipping at this time

Delivery Speed

Most Sofatica orders arrive within 3–8 business days, depending on your location and delivery method.

• Processing begins promptly after order confirmation
  
• Tracking information is provided once your order ships
  
• Delivery scheduling is subject to carrier availability
  

Delivery timelines may vary slightly during peak seasons, holidays, or promotional periods.

Delivery Options

Threshold Delivery

Threshold delivery brings your Sofatica order to the first dry, accessible area of your property, such as a front door, lobby, or garage.

• Delivery to ground level or building entrance
  
• No in-home placement
  
• No assembly included
  
• Best for customers who prefer to set up the sofa themselves

White-Glove Delivery

White-glove delivery is our premium option for maximum convenience. A trained delivery team brings your sofa inside, places it in your room of choice, and completes basic assembly of modular components.

• In-home delivery and room placement
  
• Assembly of modular sections
  
• Removal of packaging materials
  

Free Shipping Thresholds

Sofatica offers free shipping on qualifying orders. Your shipping cost and eligibility are shown clearly at checkout based on your order total, location, and selected delivery method.

• No hidden shipping fees
  
• Transparent pricing before purchase
  
• White-glove service available on qualifying orders

Scheduling & Delivery Appointments

For white-glove deliveries, the carrier will contact you to schedule a delivery window that aligns with your availability.

• Appointment scheduling is required for white-glove service
  
• Delivery windows are provided by the carrier
  
• Someone must be present to receive and sign for the order

What to Expect on Delivery Day

To keep your delivery smooth, plan for a quick handoff and inspection when your order arrives.

• Inspect packages upon arrival for visible damage
  
• Confirm the placement location for white-glove deliveries before the team begins setup
  
• Report visible damage immediately to the delivery team and contact Sofatica support as soon as possible
  

Minor cosmetic wear on outer packaging can happen during transit and does not necessarily indicate product damage.