Where We Ship
Sofatica currently ships within the continental United States. We focus exclusively on the US market to support faster transit times, better carrier coverage, and a smoother ownership experience.
- United States only (continental US)
- Nationwide coverage
- No international shipping at this time
Delivery Speed
Most Sofatica orders arrive within 3–5 business days, depending on your location and delivery method.
- Processing begins promptly after order confirmation
- Tracking information is provided once your order ships
- Delivery scheduling is subject to carrier availability
Delivery timelines may vary slightly during peak seasons, holidays, or promotional periods.
Delivery Options
Threshold Delivery
Threshold delivery brings your Sofatica order to the first dry, accessible area of your property, such as a front door, lobby, or garage.
- Delivery to ground level or building entrance
- No in-home placement
- No assembly included
- Best for customers who prefer to set up the sofa themselves
White-Glove Delivery
White-glove delivery is our premium option for maximum convenience. A trained delivery team brings your sofa inside, places it in your room of choice, and completes basic assembly of modular components.
- In-home delivery and room placement
- Assembly of modular sections
- Removal of packaging materials
Learn more: Assembly & Scheduling
Free Shipping Thresholds
Sofatica offers free shipping on qualifying orders. Your shipping cost and eligibility are shown clearly at checkout based on your order total, location, and selected delivery method.
- No hidden shipping fees
- Transparent pricing before purchase
- White-glove service available on qualifying orders
Scheduling & Delivery Appointments
For white-glove deliveries, the carrier will contact you to schedule a delivery window that aligns with your availability.
- Appointment scheduling is required for white-glove service
- Delivery windows are provided by the carrier
- Someone must be present to receive and sign for the order
View details: Assembly & Scheduling
What to Expect on Delivery Day
To keep your delivery smooth, plan for a quick handoff and inspection when your order arrives.
- Inspect packages upon arrival for visible damage
- Confirm the placement location for white-glove deliveries before the team begins setup
- Report visible damage immediately to the delivery team and contact Sofatica support as soon as possible
Minor cosmetic wear on outer packaging can happen during transit and does not necessarily indicate product damage.
Frequently Asked Questions
How much does shipping cost?
How much does shipping cost?
Shipping costs depend on order size, delivery method, and location. All fees are shown clearly at checkout before you purchase.
Can I change my delivery method after ordering?
Can I change my delivery method after ordering?
Delivery changes may be possible before shipment. Contact customer support as soon as possible and we will help if adjustments are still available.
Do you ship to apartments?
Do you ship to apartments?
Yes. White-glove delivery is recommended for apartments and multi-story buildings for easier placement and setup.
Is assembly included?
Is assembly included?
Assembly is included with qualifying white-glove deliveries. Threshold delivery does not include assembly.
Who do I contact if I have delivery questions?
Who do I contact if I have delivery questions?
Our 24/7 real human support team is available to help with shipping, scheduling, and delivery questions. Visit Why Sofatica to learn more about our service promise.
